![]() ![]() Click Continue to request account closure.For all other account types, select Update Profile > Close Account. If you have a DYMO Stamps account, click Close Account. Note : If you are unable to login, click here. You can also find your account number in StarShip under Setup > Carriers Interfaces > USPS > Account tab. If you do not know your account number, click the "Forgot your Account number?" link and your account number will be emailed to the email address on the account (or click this link ).If you do not know the password, click the "I forgot password" link on this page and the system will email the password to the email address on the account (or click this link ).Log in to the Endicia web site with your account number and password here:.For information about and assistance with creating reports, see the Online Account Help. Print any online account reports that you need for taxes, accounting, tracking, or record keeping purposes. Verify and update your contact information on the account, including the contact name, email address, and both physical and mailing addresses. Please read this completely before closing your account. ![]() If you would rather close the account, make sure you do the following prior to completing the steps below. it will not be refunded or transferred to a different account. Note : When downgrading, the remaining postage balance will stay on the account. Print stamps (DYMO Stamps, Printable Postage) You will need to answer the challenge question associated with the account. Select Option 6, and then select Option 3. It also preserves your account history, which is accessible online at . To change to a no monthly fee account, please call 80. The no monthly fee account only allows access to the DYMO Stamps software (printing individual stamps vs. If you had an Endicia account in a previous version, you'll need to create a new Endicia account and either close your current Endicia account or request that it be downgraded to a no monthly fee account. ![]() With StarShip you gain access to these rates without contracts or minimum shipping volume restrictions. When you upgrade to StarShip 15.2 and higher, you can take advantage of discounted USPS pricing, also known as Commercial Plus Pricing or CPP. Even though the fields in ShipStation are labeled as 'passphrase', you are actually resetting your Endicia account password.Close or Downgrade an Endicia Account Close or Downgrade an Endicia Account If you need to reset your Endicia account password, you can do so from within ShipStation.Įndicia no longer uses a 'passphrase' in addition to your Endicia account password. How do I reset my Endicia account password from within ShipStation? What to do: To include FCMI tracking numbers in notifications, go to Settings > Shipping > International Settings, and enable the option Send non-trackable Tracking Number to Marketplaces at the bottom of the page.ĭespite the wording of the setting, it applies to both marketplace and customer notifications. Since these tracking numbers do not always provide full delivery information, ShipStation considers them to be "non-trackable" and will not include them in notifications by default. The tracking number provided for FCMI shipments is not always fully trackable and will often not provide any additional tracking details beyond the shipment leaving the country. First Class Mail International (FCMI) shipments' tracking numbers not sent to marketplace or customers. ![]()
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